Refund policy
🔄 Return & Refund Policy
Last updated: 05/31/2025
At Dawn Hiker, each item is made especially for you. We believe in thoughtful, sustainable production — which means we don’t hold large inventories or accept general returns. However, we’re committed to making sure you love what you receive.
❌ We Do Not Accept Returns or Exchanges
Please double-check your size before ordering — each item is printed just for you, so we cannot accept returns or exchanges due to:
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Sizing issues
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Change of mind
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Wrong color/style selection
Refer to our size guide on each product page before purchasing.
✅ We’ll Make It Right If…
If your item arrives with any of the following:
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Defective or damaged printing
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Wrong item received
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Major sizing error from production
We’ll gladly send a replacement at no cost.
đź“© How to Request a Replacement
Email us at contact@dawnhikerapparel.com within 7 days of receiving your order.
Please include:
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Your order number
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A photo of the issue
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A short description
Once approved, we’ll ship out a new item as quickly as possible.
📦 Lost Packages
If your package is marked as delivered but hasn't arrived, please check with your local carrier or neighbors first. If it still hasn’t shown up after a few days, contact us and we’ll do our best to assist you.